Thursday, June 26, 2008

Cut wires

Well, yesterday around 4.30 pm we lost our Internet fix. We had a little fiddle with the magical boxes that do the work, unplugging them for a bit etc. That had no effect, but there were two ominous red lights on the primary magician or modem. I of course had to do all this again to placate the person on the helpline this morning.
The men I heard Mr Moore refer to as "those with the appropriate incantations" came to our aid this afternoon. Actually they were more like Lego men, wearing work outfits and helmets. It took them all afternoon to figure out which bit of fiber optics was squiffy, luckily for them the rain held off for the duration.
It has actually been an educational experience. We have been forced to comprehend just how reliant we are on this link for work and much other valuable contact with the outside world.
Having spent several hours up in the little bucket fiddling about, the men found that ants or some kind of insect had somehow damaged our connection about fifty meters down the road from us. I must admit I was expecting the monkeys to get the blame. I suppose I will now have to give them back all those house points I took away.
The head honcho was proud to announce that there would be no charge for the repair service as the problem was not inside the house. The words "Too bloody right there won't be a ruddy charge you cheeky sod!!" floated along in my subtitle space, but I managed to suppress the urge to vocalize the message, letting the bouncing ball run its course in silence. It was only the certainty that deep in our contract it must be stated in tiny little letters "the company is not responsible for any losses or damage and no refunds will be given for loss of service" that stopped me from asking for a refund for the lost day. We addicts are not to be trifled with when we have been made to miss an entire 24hrs of IT abuse because of some inadequate design consideration for ant protection. However, all ended in civilized politeness as it should and we are able to connect with the world at large once more through our microscopic thread of optical fiber.
Normal bloggery service will be resumed as soon as possible.